Bot StatusConnected & Ready
Real-Time Support Metrics β’ Tickets Oryon
Live monitoring of ticket volume, resolution times, SLA performance, staff workload, and user satisfaction.
Total Tickets
0
No data yet
Open Tickets
0
All clear
Avg Response
0 min
Awaiting tickets
Resolution Rate
100%
Ready to serve
Weekly Ticket Volume
Daily ticket creation and resolution activity
Distribution by Category
Category distribution will populate as tickets are created.
Active Tickets Stream
Real-time stream of support requests handled by Tickets Oryon
| Ticket ID | User | Category | Priority | Status | Assigned Staff | Created |
|---|
Panel Designer & Embed Banner Studio
Customize multiple ticket panels for each Discord channel, generate high-res banners in real-time, and publish directly to Discord.
PublicaciΓ³n programada
Plan gratuitoPrograma el panel activo para que se publique automΓ‘ticamente en el canal seleccionado.
Panel Setup
Banner / Header Image (Optional)
Upload your own custom banner or paste a direct image URL (PNG, JPG, WebP, GIF).
Recommended ratio: 16:9
Embed Message & Color Palette
Interactive Buttons & Dropdowns
#
support
DISCORD LIVE
Ticket Categories & Modal Forms
Define custom ticket categories, automated role permissions, channel formats, and modal popup questions.
Quick Responses & Auto Welcome
Configure the welcome message inside tickets, staff canned shortcuts (/close, /claim, /vip), and auto-close timers.
Ticket Welcome Embed
Staff Canned Responses
Bot Operations & Automation Center
Configure intelligent routing, user ticket limits, SLA protection, and automated actions for this server.
Active FlowBalanced
SLA ProtectionStandard
Premium
MAIN CONFIGURATION
Ticket Flow
Define how every incoming support request is routed, assigned, and resolved.
PREMIUM Free Plan
SLA Escalation
Monitors response delays and escalates tickets to your audit channel.
PREMIUM Free Plan
Smart Routing Rules
Apply automated actions by category and priority without manual overhead.
Official Transcripts & Logs
Immutable audit history of closed tickets. Search by user or ID, inspect full chats, and download standalone HTML files.
| Ticket ID | User | Category | Staff | Date & Duration | Status | Actions |
|---|
Permission Matrix & Oryon Blacklist
Granular Discord role permission matrix and blocked users management.
Permissions by Discord Role
| Discord Role | Claim | Close | Delete | Rename | View Transcripts | Manage Blacklist |
|---|
Blocked Users Blacklist
| User / Discord ID | Ban Reason | Added By | Date | Action |
|---|
Tickets Oryon Settings & Backups
Configure Discord bot presence, prefix, logs channels, and export/import complete JSON database backups.
Premium Tools
Free PlanAutomate publishing, download branded transcripts, and protect your server configurations.
Scheduling
Secure Backups
Transcripts
Discord Bot Presence & Settings
Backup & Restore Database
Export all configurations (banners, panels, categories, modal forms, permissions) to a JSON file or restore anytime.
Profile Settings
Personalize how your Discord profile appears in Tickets Oryon.
Oryon Operator
@operator#0001
π Exploring Tickets Oryon Hub
Tickets Oryon Dashboard Operator & Community Member.
Customize your profile
Update your avatar, display name, custom status, and bio from a unified panel.
Tickets Created
0
Lifetime volume
Tickets Handled
0
High resolver
SLA Satisfaction
5.0 / 5.0
Top feedback
Resolution Rate
100%
SLA On-Time
Role & Permission Matrix
Tickets Oryon 3-Tier Security Hierarchy: Developer, Support Staff, and Community Members.
Developer Control: Support Staff Assignment
Exclusively available to Developer ID. Assign the Support role to your staff team by Discord ID or Username.
Developer Root
Active Support Team Roster
Your Developer Discord ID:
Connected Accounts
Manage the accounts linked to your profile. Discord is required to operate the dashboard.
Discord Account
Not Connected
Google Account
Not Connected
Dashboard Storage
Saved in this browser